BetterTelecom Australian Telecommunication Service Provider
Hours of Operation
General Customer Service
9am to 9pm Mon-Fri (Sydney Time)
9am to 6pm Sat  (Sydney Time)
Postal Address:
Unit 9, 17 Power Avenue
Alexandria NSW 2015
Faults and Technical Support
Available 24 hours 7 days per week.


If you are contacting Better Telecom regarding an existing account or service you must ensure you are the account holder or an authorised contact pre-approved on the account. Better Telecom will not allow third party access to an account as per the Privacy ACT.

If you would like to appoint an Authorised Representative to have access to your Better Telecom account you may either :

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